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Overview > Values to different stakeholders

Overview

Manufacturers of sophisticated machines or production lines

LogBI values to different stakeholders of the manufacturing enterprise

Different stakeholders (departments) may see a different set of advantages, as described in the tables below. All advantages are categorized as either causing an increase in the value of the machine, or as reducing the costs associated with manufacturing the machine

Values for the R&D department (*)

#	Capability/feature	Increased machine value (for your client)	Cost reduction (for you)
1	Improve future products by gaining insights into usage and performance of machine in production: see which features are used and which not, identify new needs / design flows	Machines get better over time, based on collective knowledge of their operation	Effectively engineering: abandon unused features, meet needs precisely, and remove sources for failure
2	Track reliability of 3rd party components used in machines: optimize future procurement, and identify breaches of SLA from suppliers	Less downtime and higher efficiency, reduced maintenance expenses	Cut maintenance costs, have suppliers repair subcomponents faster

(*)LogBI Enterprise Installation Architecture only

Values for the Customer support department (*)

#	Capability/feature	Increased machine value (for your client)	Cost reduction (for you)
1	Download and analyze data from machines for ad-hoc repairs remotely, without physically visiting the client	Less downtime and higher efficiency, reduced maintenance expenses	saves company time spent for repair - No need to physically visit the client
2	Offer proactive maintenance: clients may predict failures and change parts in advance
3	Machine manufacturer technicians employ sophisticated analyses to identify failures rapidly		Less time spent by technicians pinpointing the problem

(*)LogBI Enterprise Installation Architecture only

Values for the QA department (*)

#	Capability/feature	Increased machine value (for your client)	Cost reduction (for you)
1	Establish test environment and QA in which machines can be tested as if used in production	Better tests: machines shipped are more reliable	cut costs related to maintenance